World Learning seasonally hires temporary, part-time Digital Facilitators to play a vital role in the implementation of The Experiment Digital.

The Experiment Digital virtual exchange programs connect high school students around the world using dynamic digital platforms. Students gain new thematic knowledge and interact with their peers through videos, chats, webinars, interactive lessons, and games. 

The Experiment Digital centers students on developing leadership and global competency skills, encouraging civic participation, promoting mutual understanding between youth from different cultures, and fostering relationships amongst youth from different ethnic, religious, and national groups. The exchange takes place online, so students can connect with peers across the globe without leaving their living room. They log on to an interactive platform to learn about leadership and civic engagement and interact with their peers through videos, chats, webinars, and games. 

Students come away from the program with: 

  • An enhanced understanding and practice of leadership
  • Increased involvement in civil society and volunteering
  • Mutual understanding between youth from different countries

The Experiment Digital participants are 1419 years old and are currently enrolled in or have not yet completed high school. 

Facilitator Responsibilities

This position requires 7–10 hours per week between late May and mid-August, including three weeks of Facilitator Training, nine weeks of The Experiment Digital program implementation, and one week of program follow-on responsibilities. 

Online Facilitation 

  • Facilitate asynchronous online discussions for 25–35 program participants (about one hour per day, with an expected response time of no more than 24 hours to participant posts/communications); 
  • Facilitate bi-weekly dialogue with participants through synchronous online video conferencing (at least five hours every other weekend); 
  • Facilitate bi-weekly (alternating with dialogues) breakout discussions after webinars; 
  • Create weekly icebreaker activities with check-in questions; 
  • Review participants’ work on project planning and provide constructive feedback; 

Participant Support 

  • Create and maintain a positive and inclusive digital learning community; 
  • Coach participants on behavioral challenges within the program community and mediate disagreements and conflicts; 
  • Help participants troubleshoot technology issues to ensure program engagement; 
  • Talk or meet with participants to discuss their projects and provide individualized help; 
  • Support participants with plans for their project implementation; 

Administrative 

  • Participate in a three-week (estimated seven-ten hours per week) mandatory online training hosted by World Learning covering strategies for online facilitation; 
  • Participate in weekly hour-long check-ins with Program Staff and other Digital Facilitators; 
  • Update Program Staff and other Digital Facilitators regularly on interaction with participants using online communication tools; 
  • Collaborate with and support the facilitation skills and growth of one-two digital peer mentors; 
  • Submit program reports and final evaluation in a timely manner; 
  • Submit weekly timesheets; and 
  • Other duties as assigned. 

Facilitator Qualifications

Minimum Required Qualifications 

  • Experience facilitating dialogue and leading conversations among student groups; 
  • Experience facilitating discussions on online platforms; 
  • Experience working with students of diverse cultural backgrounds; 
  • At least 18 years of age (applicants must be 18 or older by June 1 of the program year); 
  • Comfort using technology and digital tools, and the ability to learn new tools quickly; 
  • Reliable Internet access; 
  • Superior interpersonal, cross-cultural, organizational, and time-management skills; 
  • Proven written and oral communication skills; 
  • Ability to take initiative, be creative, flexible, and work independently and with a team; 
  • Ability to work effectively under pressure and meet deadlines; and 
  • Fluency in English required. 

Preferred Qualifications 

  • Familiarity with The Experiment Digital and/or World Learning Youth Exchange programs; 
  • Familiarity with or proficiency in Canvas, Slack, Zoom, Google Docs; and
  • Experience living and/or working in or with the United States, or the Middle East and/or North Africa. 

The Experiment Digital values equity, diversity, inclusion and justice, and our programs are committed to recruiting and supporting participants of historically underrepresented communities. Facilitators represent various geographic, racial, ethnic, religious, and economic backgrounds, and are skilled in creating inclusive group environments for their participants. 

As an Equal Opportunity Employer, our goal is to select the most qualified facilitators for each program, and the competitive standards are set by each group of applicants. 

Applicants who have facilitated a program before bring that experience as one strong component of their qualifications, but must compete successfully with new applicants. 

Compensation, Benefits & Opportunities

This position is remotely based, includes an hourly compensation rate, and does not include benefits. Facilitators benefit from professional development training, the opportunity to gain skills in virtual facilitation, and the chance to connect with other facilitators and youth throughout the U.S. and MENA region. 

Facilitators gain new colleagues and friends as they become part of World Learning’s network of educators, development professionals, and alumni that spans 85+ years and 60+ countries. Facilitators also join a network of other professionals working in virtual exchange. 

Facilitator Hiring Timeline

October – Application Available Online 

The application for facilitators will be available online in late October. 

November to March – Accepting Applications 

The Experiment Digital will be accepting digital facilitator applications on a rolling basis between November and March. The hiring team will begin reviewing applications during this time period. 

November or December – Early Bird Application Deadline 

Digital facilitator applicants are invited to submit their applications by the early bird deadline. Both return and first-time digital facilitator applicants are eligible to submit early bird applications. The leader hiring team will prioritize reviewing return facilitator applications. First-time applicants can expect their application to be reviewed after the general application deadline. 

March – Application Deadline 

The deadline for 2022 digital facilitator applications will be published when the application opens in late October. 

March to April – Application Review and Interview Period 

During this time, the leader hiring team will review applications and will begin contacting qualified applicants to schedule interviews. The interview process may include two separate interviews: a preliminary self-recorded “one-way” interview and a live second-round interview with a member of the hiring team. 

April to May – Hiring and Onboarding 

Selected applicants will receive offer letters for digital facilitator positions. 

Hired facilitators will complete the required onboarding paperwork and receive information about attending facilitator training. 

Late May to early June – Facilitator Training 

Facilitator training provides facilitators with a professional development opportunity in online intercultural training which will prepare them to implement successful virtual programs using World Learning’s experiential learning pedagogy. Facilitators will be trained on managing their neighborhood in the Canvas platform, facilitating online dialogues, supporting participant learning, managing their group dynamics, etc. The training, conducted entirely online, consists of both synchronous (live) activities and asynchronous activities (completed on facilitators’ own time). 

Mid-June to mid-August June – The Experiment Digital 

Facilitators co-conduct a week of orientation and technology setup with participants after the last week of facilitator training, then facilitate eight weeks of program activities. 

August – Post Program Responsibilities 

Facilitators wrap up their neighborhood close-out activities, complete their post-program evaluation, and submit their final timesheet.

Frequently Asked Questions

Do facilitators have a co-facilitator? 

Each digital facilitator is independently responsible for managing a group (“neighborhood”) of 25–35 youth participants. Facilitators have access to support from The Experiment Digital staff team and are encouraged to connect with one another for additional support. Each facilitator may be paired with one-two digital peer mentors, alumni of the program who volunteer and have their own responsibilities in supporting and mentoring program participants. 

What does the time commitment look like? 

Digital facilitators can expect to spend 7–10 hours per week on responsibilities during their program commitment. While the time commitment can be flexible to accommodate other commitments such as work and school, facilitators should expect to complete responsibilities on most weekend days. Although many responsibilities can be completed asynchronously, there are times when facilitators will need to attend live activities such as webinars and calls with The Experiment Digital team during the week. Facilitators conduct hourlong dialogue calls with four smaller subgroups (“families”) every other weekend, which are scheduled by the facilitator according to their availability. On weeks when dialogues are not conducted, facilitators are responsible for facilitating breakout discussions after webinars delivered by The Experiment Digital staff and/or guest speakers. Facilitators should be prepared to monitor their neighborhoods daily and manage communications from multiple time zones. 

Do facilitators design curriculum? 

The programmatic curriculum and content are primarily created by The Experiment Digital team and implemented by digital facilitators. In other words, facilitators are not responsible for designing or creating activities for the participants. However, in some parts of the program, there is room for creativity and improvisation on behalf of the facilitator to introduce icebreakers and teambuilding activities. 

Voices of Past Facilitators

Be ready to learn from participants. You will gain an international digital community with such diversity you won’t dream of otherwise if not with The Experiment Digital.
— Maha (Algeria), The Experiment Digital two-time facilitator 2019 and 2020

It’s a very special experience that you’d learn so much from: being responsible, making decisions and being able to work with a diverse team, plus having the opportunity to get to know many people virtually in a very organized environment.
— Ibrahim (Iraq), Alumnus of Iraqi Young Leaders Exchange Program and The Experiment Digital Facilitator 2017, 2019, and 2020

Cross-cultural collaboration and problem solving makes this program special. Many exchanges focus on “learning about” another culture. In this program, participants from various cultures are coming to the table as equals to focus on issues that are important to them. Through supporting one another they of course learn about each other, but that isn’t the end game. It is deeper than that.
— Lauren (U.S.), The Experiment Group Leader 2018 & 2019 and The Experiment Digital Facilitator 2020

It’s a great experience that will make you grow as a human and a leader.
— Safa (Yemen), The Experiment Digital participant 2019 and facilitator 2020

Apply if you have passion for this work. This is not a typical job that one would apply for to make a profit. Working with teenagers requires creativity, effort and passion about leadership/culture.”
— Lano (Iraq), Alumnus of Iraqi Young Leaders Exchange Program and The Experiment Digital Facilitator 2019 and 2020

Serving as a Digital Facilitator is a unique and incredible opportunity to walk alongside youth as they develop a passion for creating change in their community. Everyone from TED staff to fellow facilitators and peer mentors are all such wonderful and supportive people. I am so grateful for the opportunity to be a Digital Facilitator!
— Jo (U.S.), The Experiment Digital Facilitator 2020

Digital Peer Mentors

Digital Peer Mentors are alumni of The Experiment Digital who volunteer with the program to provide an additional layer of support for participants. Digital peer mentors are paired with a facilitator to help build relationships with participants, support the development of effective communication, creativity, collaboration, cultural and social understanding within the digital context, and facilitate country chats. Digital peer mentors attend Facilitator Training to practice their own digital facilitation skills. All program alumni will receive an invitation to apply for the digital peer mentor role.