World Learning seasonally hires temporary, part-time Digital Facilitators to play a vital role in the implementation of The Experiment Digital.

Designed to connect high school students around the world, The Experiment Digital is an exchange program conducted entirely online. This fully funded eight-week summer virtual experience prepares youth to be more civically engaged by teaching them how to design and implement service projects for their local communities.

The Experiment Digital centers students on developing leadership and global competency skills, encouraging civic participation, promoting mutual understanding between youth from different cultures, and fostering relationships amongst youth from different ethnic, religious, and national groups. The exchange takes place online, so students can connect with peers across the globe without leaving their living room. They log on to an interactive platform to learn about leadership and civic engagement, and interact with their peers through videos, chats, webinars, and games.

Students come away from the program with:

– An enhanced understanding and practice of leadership

– Increased involvement in civil society and volunteering

– Mutual understanding between youth from different countries

The Experiment Digital participants are 14-19 years old, are currently enrolled in or have not yet completed high school, and reside in the United States, Algeria, Iraq, or Yemen.

The Experiment Digital is supported by the Stevens Initiative, which is sponsored by the U.S. Department of State, with funding provided by the U.S. Government, and is administered by the Aspen Institute. The Stevens Initiative is also supported by the Bezos Family Foundation and the governments of Morocco and the United Arab Emirates.

Apply Now

Application Deadline – March 14, 2021, 11.59 pm (EST)

Questions? Contact groupleaders@worldlearning.org.

Please note: We request that applicants contact us via email and not phone; due to our small staff and the large volume of applications we receive, we cannot field inquiry calls.

Learn more about what it takes to be a facilitator

Facilitator Responsibilities

This position requires 7-10 hours per week between late May and mid-August, including three weeks of Facilitator Training, nine weeks of The Experiment: Digital program implementation, and one week of program follow-on responsibilities.

Online Facilitation

  • Facilitate asynchronous online discussions for 25-35 program participants (about 1 hour per day, with an expected response time of no more than 24 hours to participant posts/communications);
  • Facilitate bi-weekly dialogue with participants through synchronous online video conferencing (at least 5 hours every other weekend);
  • Facilitate bi-weekly (alternating with dialogues) breakout discussions after webinars;
  • Create weekly icebreaker activities with check-in questions;
  • Review participants’ work on project planning and provide constructive feedback;

Participant Support

  • Create and maintain a positive and inclusive digital learning community;
  • Coach participants on behavioral challenges within the program community and mediate disagreements and conflicts;
  • Help participants troubleshoot technology issues to ensure program engagement;
  • Talk or meet with participants to discuss their projects and provide individualized help;
  • Support participants with plans for their project implementation;

Administrative

  • Participate in a three-week (estimated 7-10 hours per week) mandatory online training hosted by World Learning covering strategies for online facilitation;
  • Participate in weekly hour-long check-ins with Program Staff and other Digital Facilitators;
  • Update Program Staff and other Digital Facilitators regularly on interaction with participants using online communication tools;
  • Collaborate with and support the facilitation skills and growth of 1-2 digital peer mentors;
  • Submit program reports and final evaluation in a timely manner;
  • Submit weekly timesheets; and
  • Other duties as assigned.

Facilitator Qualifications

Minimum Required Qualifications

  • Experience facilitating dialogue and leading conversations among student groups;
  • Experience facilitating discussions on online platforms;
  • Experience working with students of diverse cultural backgrounds;
  • At least 18 years of age (applicants must be 18 or older by June 1, 2021);
  • Comfort using technology and digital tools, and the ability to learn new tools quickly;
  • Reliable Internet access;
  • Superior interpersonal, cross-cultural, organizational, and time-management skills;
  • Proven written and oral communication skills;
  • Ability to take initiative, be creative, flexible, and work independently and with a team;
  • Ability to work effectively under pressure and meet deadlines; and
  • Fluency in English required.

Preferred Qualifications

  • Familiarity with The Experiment: Digital and/or World Learning Youth Exchange programs;
  • Familiarity with or proficiency in Canvas, Slack, Zoom, Google Docs; and
  • Experience living and/or working in or with Algeria, Iraq, the United States, or Yemen.

The Experiment Digital values equity, diversity, inclusion and justice, and our programs are committed to recruiting and supporting participants of historically underrepresented communities. Facilitators represent various geographic, racial, ethnic, religious, and economic backgrounds, and are skilled in creating inclusive group environments for their participants.

As an Equal Opportunity Employer, our goal is to select the most qualified facilitators for each program, and the competitive standards are set by each group of applicants.

Applicants who have facilitated a program before bring that experience as one strong component of their qualifications, but must compete successfully with new applicants.

Compensation, Benefits, and Opportunities

This position is remotely based, includes an hourly compensation rate, and does not include benefits. Facilitators benefit from professional development training, the opportunity to gain skills in virtual facilitation, and the chance to connect with other facilitators and youth throughout the U.S. and MENA region.

Facilitators gain new colleagues and friends as they become part of World Learning’s network of educators, development professionals, and alumni that spans 85+ years and 60+ countries.

Facilitators also become alumni of the Stevens Initiative and join a network of other professionals working in virtual exchange.

Facilitator Hiring Timeline

October 2020 – Application Available Online

The application for summer 2021 facilitators will be available online in late October 2020.

November 2020 to March 14, 2021 – Accepting Applications

The Experiment Digital will be accepting 2021 digital facilitator applications on a rolling basis between November 2020 and March 14, 2021. The hiring team will begin reviewing applications during this time period.

November 29, 2020 – Early Bird Application Deadline

Digital facilitator applicants are invited to submit their applications by the early bird deadline on November 29, 2020 (11:59pm EST). Both return and first time digital facilitator applicants are eligible to submit early bird applications. The leader hiring team will prioritize reviewing return facilitator applications. First time applicants can expect for their application to be reviewed after the general application deadline.

March 14, 2021 – Application Deadline

2021 Digital Facilitator applications will be accepted through March 14, 2021 (11:59pm EST).

March to April 2021 – Application Review and Interview Period

During this time, the leader hiring team will review applications and will begin contacting qualified applicants to schedule interviews. The interview process may include two separate interviews: a preliminary self-recorded “1 way” interview and a live second-round interview with a member of the hiring team.

April to May 2021 – Hiring and Onboarding

Selected applicants will receive offer letters for 2021 digital facilitator positions.

Hired facilitators will complete required onboarding paperwork and receive information about attending facilitator training.

Late May to early June 2021 – Facilitator Training

Facilitator training provides facilitators with a professional development opportunity in online intercultural training which will prepare them to implement successful virtual programs using World Learning’s experiential learning pedagogy. Facilitators will be trained on managing their neighborhood in the Canvas platform, facilitating online dialogues, supporting participant learning, managing their group dynamics, etc. The training, conducted entirely online, consists of both synchronous (live) activities and asynchronous activities (completed on facilitators’ own time).

Mid June to mid August June 2021 – The Experiment Digital

Facilitators co-conduct a week of orientation and technology setup with participants after the last week of facilitator training, then facilitate eight weeks of program activities.

August 2021 – Post Program Responsibilities

Facilitators wrap up their neighborhood close-out activities, complete their post-program evaluation, and submit their final timesheet.

Frequently Asked Questions

Do facilitators have a co-facilitator?

Each digital facilitator is independently responsible for managing a group (“neighborhood”) of 25-35 youth participants. Facilitators have access to support from The Experiment Digital staff team and are encouraged to connect with one another for additional support. Each facilitator may be paired with 1-2 digital peer mentors, alumni of the program who volunteer for the program and have their own responsibilities in supporting and mentoring program participants.

What does the time commitment look like?

Digital facilitators can expect to spend 7-10 hours per week on responsibilities during their program commitment. While the time commitment can be flexible to accommodate other commitments such as work and school, facilitators should expect to complete responsibilities on most weekend days. Although many responsibilities can be completed asynchronously, there are times when facilitators will need to attend live activities such as webinars and calls with The Experiment Digital team during the week. Facilitators conduct hourlong dialogue calls with 4 smaller subgroups (“families”) every other weekend, which are scheduled by the facilitator according to their availability. On weeks when dialogues are not conducted, facilitators are responsible for facilitating breakout discussions after webinars delivered by The Experiment Digital staff and/or guest speakers. Facilitators should be prepared to monitor their neighborhoods daily and manage communications from multiple time zones.

Do facilitators design curriculum?

The programmatic curriculum and content is primarily created by The Experiment Digital team and implemented by digital facilitators. In other words, facilitators are not responsible for designing or creating activities for the participants. However, in some parts of the program, there is room for creativity and improvisation on behalf of the facilitator to introduce icebreaker and teambuilding activities

Voices of Past Facilitators

“Be ready to learn from participants. You will gain an international digital community with such diversity you won’t dream of otherwise if not with The Experiment Digital.”

— Maha (Algeria), The Experiment Digital two-time facilitator 2019 & 2020

“It’s a very special experience that you’d learn so much from: being responsible, making decisions and being able to work with a diverse team, plus having the opportunity to get to know many people virtually in a very organized environment.”

— Ibrahim (Iraq),  Alumnus of Iraqi Young Leaders Exchange Program and The Experiment Digital Facilitator 2017, 2019, and 2020

“Cross-cultural collaboration and problem solving makes this program special. Many exchanges focus on “learning about” another culture. In this program, participants from various cultures are coming to the table as equals to focus on issues that are important to them. Through supporting one another they of course learn about each other, but that isn’t the end game. It is deeper than that.”

— Lauren (U.S.), The Experiment Group Leader 2018 & 2019 and The Experiment Digital Facilitator 2020

“It’s a great experience that will make you grow as a human and a leader.”

— Safa (Yemen), The Experiment Digital participant 2019 and facilitator 2020

“Apply if you have passion for this work. This is not a typical job that one would apply for to make a profit. Working with teenagers requires creativity, effort and passion about leadership/culture.”

— Lano (Iraq), Alumnus of Iraqi Young Leaders Exchange Program and The Experiment Digital Facilitator 2019 and 2020

“Serving as a Digital Facilitator is a unique and incredible opportunity to walk alongside youth as they develop a passion for creating change in their community. Everyone from TED staff to fellow facilitators and peer mentors are all such wonderful and supportive people. I am so grateful for the opportunity to be a Digital Facilitator!”

— Jo (U.S.), The Experiment Digital Facilitator 2020

Digital Peer Mentors

Digital Peer Mentors are alumni of The Experiment Digital who volunteer with the program to provide an additional layer of support for participants. Digital peer mentors are paired with a facilitator to help build relationships with participants, support the development of effective communication, creativity, collaboration, cultural and social understanding within the digital context, and facilitate country chats. Digital peer mentors attend Facilitator Training to practice their own digital facilitation skills. All program alumni will receive an invitation to apply for the digital peer mentor role.